WHAT WE DO?

We apply the principles and practices of Operational Engineering to help your Organization GROW, SCALE and RE-IMAGINE.

GROW

GROW

New startups and divisions need to grow and reach critical mass as quickly as possible. An engineering strategy will help you reach the tipping point faster, and with greater sustainability.

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SCALE

SCALE

Your organization or department has reached critical mass and has enormous potential. An engineering strategy will help you create an optimized scalability plan regardless of how fast you actually scale.

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RE-IMAGINE

RE-IMAGINE

Your organization or division has been running for a while. Processes have become entrenched. An engineering strategy will help you re-imagine process innovation for your organization, division or product line.

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HOW WE DO IT?

Our Three Step Process:

DISCOVERY

What's in your box?

DISCOVERY

Explore your current issues and fully understand the resources your organization has already invested in so they can be fully leveraged and stewarded well.

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STORYBOARD

Brainstorm innovative solutions

STORYBOARD

Collaboratively iterate to an innovative engineering strategy that minimizes time, money and risk, through leveraging existing people, process and technology.

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RAPID DEPLOYMENT

Continuously demonstrate functionality

RAPID DELIVERY

Deliver the engineering strategy in small chunks to generate user feedback into each successive cycle of the agile / iterative process resulting in continuous improvement.

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Apollo 13 Engineering Team

Anyone can find a solution given enough time and resources. The best engineers innovate within the tightest constraints of time, resources and money.

OPERATIONAL ENGINEERING SOLUTIONS

We have been creating Operational Engineering Solutions for more than 20 years, in diverse markets. Below you will find a representative sampling of the markets we have served since 1996, with a high-level description of the applications.

HEALTHCARE

HEALTHCARE

Enabled a professional counseling organization to grow from 2 to 20 offices with no capital expenditures, developing employee billing system integrated with insurance carriers and providing HIPAA compliant email.

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HIGHER EDUCATION

HIGHER EDUCATION

Enabled a professional training firm to automate and digitize their provisioning, delivery, scoring, reporting and record-keeping of their assessment, certification and training programs.

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BANKING

BANKING

Enabled a local bank to develop prepaid card solutions by providing a real-time, encrypted provisioning and authorization interface.

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COMMUNICATIONS

COMMUNICATIONS

Enabled automated call routing, distribution, IVR processing, billing and reporting for several large clients across multiple domains.

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REPORTING

REPORTING

Developed PDF-as-a-Service to enable clients to produce custom, high-resolution PDF in real-time using a simple REST API. This product is often paired with our data integration services.

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RETAIL

RETAIL

Enabled a merchandising company to grow from a few dozen locations to a few thousand, with no capital expenditures, while reducing back-end staff and increasing operational efficiency.

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E-COMMERCE

E-COMMERCE

Enabled end-to-end, automated inventory, sales, commission, marketing payment gateway and reporting from completely custom solutions to integrating various off-the-shelf products, and everything in between.

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DATA

DATA

Provided real-time data collection, storage, archival, retrieval, queries and processing using a variety of collection interfaces, integration schemes and database management systems, hosted in our secure, private cloud, or on the various public clouds.

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MASS-MARKET COMMUNICATION PRODUCTS

We have developed several mass-market communication products to compliment and synergize with our custom operational solutions. Following are our major offerings:

123 TELECONFERENCE

123 TELECONFERENCE

High-quality audio dial-in calls augmented with optional web audio calling, screen sharing and video conferencing. Can be customized and branded for specific applications.

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123 NOTIFY

123 NOTIFY

Easy-to-configure group SMS, audio recording and/or live audio call service, for small groups of a handful of people, to large groups of 1000s of individuals. Can be customized and branded for specific applications.

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123 AUTO ATTENDANT

123 AUTO ATTENDANT

Easy to configure business phone services including automated attendant, call distirbution and management, call transfer, extensions, VOIP hardware, and much more. Can be customized and branded for specific applications.

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COACHES CONCIERGE

COACHES CONCIERGE

Multi-purpose, easy-to-provision, easy-to-deploy, and easy-to-use online assessment, learning, certification and coaching platform. Integrates with our custom PDF Reporting. Can be customized and branded for specific applications.

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